Our fully customized member advocacy model helps employees and their families make the most of their benefits, while offering guidance and support for clinical issues, 24 hours a day, seven days a week.

24/7 Nurse Line

Through phone or live chat, members can reach Registered Nurses any time of the day or night for immediate clinical guidance on everyday health issues. MyNurse 24/7 helps members avoid unnecessary and costly trips to a doctor or hospital ER and may identify emerging conditions before they become acute medical events.

A Single Point of Contact

Employers can provide a single toll-free number so that members can get answers to any questions about their entire benefits package at their convenience. Member Advocates, available around the clock, are trained to understand all available programs to accurately and promptly answer any type of benefit question.